Managed IT
UK helpdesk, 24/7 monitoring, patching, device management and Microsoft 365 administration.
Explore Managed IT- Every ticket triaged within 30 minutes
- Patching and device management handled
- Microsoft 365 administered properly
IT support across the West Midlands
Managed IT and cyber security across the West Midlands.
From Coventry to Wolverhampton, Solihull to Sutton Coldfield. Managed IT and cyber security for West Midlands businesses, run out of our Coventry city-centre office. Every ticket triaged within 30 minutes. Same-day on-site across the patch.
Book a meeting with Ryan
- Sales 02476 920 910
- Existing customers 0333 358 4123
- Email team@netix.digital
Why the West Midlands
The local picture, written by people who actually live here.
The West Midlands is the second-biggest economy in England. Birmingham, Coventry, Solihull, Wolverhampton, Dudley, Sandwell, Walsall, plus everything in between. Around 4.5 million people and a lot of SMEs. We're in Coventry city centre, on the east side of it.
Every bit of the area is different. Coventry is automotive R&D, battery tech and the two universities. Solihull is professional services and the NEC corridor. Birmingham itself runs the gamut: finance and law in Colmore Row, manufacturing in Tyseley, agencies in the Jewellery Quarter. The Black Country (Wolverhampton, Dudley, Sandwell, Walsall) is heavier on engineering, logistics and family businesses.
We work across all of it. The kit we deploy is the same everywhere: SentinelOne and Huntress for security, Microsoft 365 with Intune and Entra ID for productivity, Cisco Meraki or TP-Link Omada for networking. What changes is how we configure it. Manufacturers want operational tech kept separate from the office network and downtime measured in minutes. Finance firms want Cyber Essentials Plus and MFA actually enforced. Creative studios want big-file collaboration and Macs alongside Windows. Same team, one bill, one quarterly review.
Cyber Essentials Certified
Microsoft Partner
SentinelOne and Huntress partner
What we deliver
The full stack, one bill.
Managed IT, cyber security, modern workplace, networking and connectivity. One team, one invoice, one quarterly review where it all gets joined up.
Cyber security
24/7 managed detection and response, with endpoint, email and identity protection.
Explore Cyber Security- SentinelOne and Huntress, watched by analysts
- Endpoint, email and identity covered
- Cyber Essentials certified ourselves
Microsoft 365 and cloud
Tenant build-out, migration, hardening and ongoing administration.
Explore Cloud- Migrations run out of hours
- Permissions and metadata preserved
- Microsoft 365, Azure or Google Workspace
Networking and connectivity
Business internet, SD-WAN, secure remote access and Wi-Fi designed from the floor plan up.
Explore Connectivity- Meraki and TP-Link Omada deployments
- Business internet with real SLAs
- Wi-Fi that holds up at the busiest hour
Areas covered
Where we work across the West Midlands.
Postcodes
- CV1-CV7
- B1-B98
- WV1-WV16
- WS1-WS15
- DY1-DY14
Districts and landmarks
- Coventry
- Solihull
- Birmingham city centre
- Birmingham Business Park (NEC corridor)
- Colmore Business District
- Jewellery Quarter
- Sutton Coldfield
- Wolverhampton
- Dudley
- Walsall
- West Bromwich
Response window
same-day on-site across the West Midlands from our Coventry office.
Most issues are closed remotely without needing an on-site visit. For an urgent P1, an engineer is typically with you within the hour.
FAQ
Common questions from the West Midlands businesses.
Are you actually based in the West Midlands?
Yes. We work out of Coventry city centre, which is the east side of the West Midlands. So no, not Birmingham itself, but we can be on-site anywhere across the area the same day.
Which West Midlands towns do you cover for on-site work?
Coventry (walking distance), Solihull, Birmingham, Sutton Coldfield, Wolverhampton, Dudley, Walsall, West Bromwich, Halesowen, Stourbridge, Kingswinford. From a few minutes (Coventry, Solihull) to about an hour (the far end of the Black Country). Remote support is the same wherever you are.
Do you support businesses in the Birmingham Business Park or NEC corridor?
Yes. We work with several firms in B37 and B40 and the run from Coventry is easy via the M6 or A45. About 25 to 30 minutes door-to-door.
How do you compare to the larger Birmingham MSPs?
Same security kit (SentinelOne, Huntress, Microsoft Defender, Entra ID) as the big firms run. Difference is we're smaller, so you get direct access to the engineers, not an offshore call-centre. For 10 to 250 users we tend to be a better fit than a 200-person MSP.
Can you help with FCA or PCI compliance in the West Midlands?
Yes for FCA work (we run security ops for several regulated finance firms across Solihull and Colmore Row), and PCI DSS readiness for retail and hospitality. We are not a QSA, so we will not sign your PCI attestation, but we will do the technical fixes and the readiness review.
Free · no slide deck
Looking for IT support in the West Midlands?
30 minutes with an engineer. Tell us what's broken and we'll tell you how we'd fix it.
- Email team@netix.digital
- Sales 02476 920 910
- Existing customers 0333 358 4123