Managed IT
UK helpdesk, 24/7 monitoring, patching, device management and Microsoft 365 administration.
Explore Managed IT- Every ticket triaged within 30 minutes
- Patching and device management handled
- Microsoft 365 administered properly
Sutton Coldfield is one of the most affluent parts of the West Midlands. Lots of independents, professional residents, and a steady set of mid-sized businesses across B72 to B76. About 40 minutes from our Coventry office.
Sutton Coldfield has its own distinct character, technically a Royal town and historically a step removed from the rest of Birmingham. The working population is heavily professional and the local independents do well. Plenty of accountants, solicitors, healthcare practices, financial advisers and family-run businesses across B72, B73, B74, B75 and B76. Sutton Park sits at the heart of it.
We're about 40 minutes from Sutton Coldfield via the M6 or the A452 from Coventry. Same-day on-site as standard. For planned work we usually combine Sutton Coldfield with a wider Birmingham-side trip the same day to keep the engineer's day efficient.
The kit is the same we run for all our clients: SentinelOne and Huntress for security, Microsoft 365 with Intune and Entra ID for productivity and devices. Professional-services clients in the area tend to want CE Plus and proper MFA enforcement, plus a clean answer when the cyber-insurance questionnaire arrives. We do the readiness, the configuration and the documentation.
Managed IT, cyber security, modern workplace, networking and connectivity. One team, one invoice, one quarterly review where it all gets joined up.
UK helpdesk, 24/7 monitoring, patching, device management and Microsoft 365 administration.
Explore Managed IT24/7 managed detection and response, with endpoint, email and identity protection.
Explore Cyber SecurityTenant build-out, migration, hardening and ongoing administration.
Explore CloudBusiness internet, SD-WAN, secure remote access and Wi-Fi designed from the floor plan up.
Explore Connectivityabout 40 minutes from our Coventry office via the M6 or A452.
Most issues are closed remotely without needing an on-site visit. For an urgent P1, an engineer is typically with you within the hour.
For a P1 inside business hours, comfortably inside the day from Coventry. About 40 minutes via the M6 or A452 in normal traffic. Most issues are resolved remotely first time, so we don't tend to drive up for routine work.
Yes. Accountants, solicitors, financial advisers, healthcare practices and the wider independent business community. Compliance requirements vary by sector (FCA SYSC for finance, SRA expectations for legal, CQC for clinical) and we configure the controls to fit.
Yes. Standard onboarding includes a CE baseline and most clients move up to Plus within the first year as their insurance or a customer asks for it. We do the readiness, the remediation and sit alongside you for the audit (which is run by an IASME-accredited assessor, not us).
Yes. Microsoft 365, Intune and Entra ID is our standard setup. Comfortable taking over an existing tenant or building one from scratch and tightening up security afterwards.
30 minutes with an engineer. Tell us what's broken and we'll tell you how we'd fix it.