Managed IT
UK helpdesk, 24/7 monitoring, patching, device management and Microsoft 365 administration.
Explore Managed IT- Every ticket triaged within 30 minutes
- Patching and device management handled
- Microsoft 365 administered properly
Loughborough is a university town with a strong engineering R&D backbone. Loughborough University is one of the top UK engineering schools, and the businesses around it reflect that. About 50 minutes from our Coventry office.
Loughborough's economy is shaped by the university. Loughborough University is one of the leading UK engineering and sports-science schools, with a long history of producing spin-outs and a steady research-and-development industry across LE11 and LE12. Brush Electrical Machines has been making generators here for over a century. The town also has a healthy professional services and finance population, plus the standard mix of independents and family businesses you'd expect.
We're about 50 minutes from Loughborough via the M69 and M1 from our Coventry office. Same-day on-site as standard. For routine planned work we tend to combine Loughborough visits with Leicester stops the same day, since the two are 20 minutes apart.
The kit we deploy is the same we run for our other clients: SentinelOne and Huntress for security, Microsoft 365 with Intune and Entra ID, Cisco Meraki or TP-Link Omada for networking. University spin-outs and engineering R&D firms tend to need clean Microsoft 365 from day one, sensible identity, segmented project networks for any defence or sensitive infrastructure work, and proper IP protection. We do all of that.
Managed IT, cyber security, modern workplace, networking and connectivity. One team, one invoice, one quarterly review where it all gets joined up.
UK helpdesk, 24/7 monitoring, patching, device management and Microsoft 365 administration.
Explore Managed IT24/7 managed detection and response, with endpoint, email and identity protection.
Explore Cyber SecurityTenant build-out, migration, hardening and ongoing administration.
Explore CloudBusiness internet, SD-WAN, secure remote access and Wi-Fi designed from the floor plan up.
Explore Connectivityabout 50 minutes from our Coventry office via the M69 and M1.
Most issues are closed remotely without needing an on-site visit. For an urgent P1, an engineer is typically with you within the hour.
For a real P1 inside business hours, comfortably inside the day from Coventry. About 50 minutes via the M69 and M1 in normal traffic. Most issues are resolved remotely on first contact.
Yes. Engineering consultancies and university spin-outs typically need clean Microsoft 365 from day one, careful identity management, segmented project networks (especially for defence or sensitive infrastructure work), and disciplined backup and version control on CAD and BIM files. We configure all of that.
Yes. We have experience with JISC, Crescent Purchasing Consortium and the direct-award processes universities and FE colleges use. We can quote into framework-compliant procurement vehicles where needed.
Yes. Microsoft 365, Intune and Entra ID is our standard setup. Comfortable building tenants from scratch and tightening up existing setups for Cyber Essentials Plus.
30 minutes with an engineer. Tell us what's broken and we'll tell you how we'd fix it.